SHIPPING & DELIVERY
SHIPPING & DELIVERY
We aim to dispatch all orders within 2 working days from our warehouse. If your order is received over the weekend or on a public holiday, it will be dispatched within 1-2 working days.
Your tracking number will be provided within 1-2 business days of placing your order. Please be aware that tracking updates may experience delays. Occasionally, packages may be delivered without tracking information. This is beyond our control and is due to the shipping carrier. Please keep this in mind when tracking your parcel.
Is Shipping Free? Yes, we provide free standard shipping within the USA.
Please note: The delivery time begins once your payment has been cleared and the item has been dispatched from our warehouse (usually 1 working day)
In some cases, due to high demand, we may need to utilize our overseas warehouse to fulfill your order.
If you have any questions about shipping details, please don't hesitate to contact us. Our team is dedicated to providing quick assistance to every customer.
Frequently Asked Questions
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Domestic shipping can take up to 5 business days.
Foreign shipping could take up to 14 business days.
Due to global supply chain challenges, shipping times could be longer than usual. -
All our products are subject to quality control.
Our warranty provides a guarantee against manufacturer defects.
The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.
It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.
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Yes, we offer full and partial refunds.
Please enquire for more information about our Refund policy. -
We use all major carriers, and local courier partners. Use the shipping estimator in the cart to check your shipping rates.